The services are provided in the same facilities as our short-term residential program and our outpatient clinic. Patients may be directly admitted to or transferred to this program from any level of care in our continuum. Another 15 to 20 percent were referred to the next level of care, such as a detox unit for patients with a substance use disorder, and about 15 percent were referred to an inpatient psychiatric facility, he said.įor more information or to make an appointment at the Pine Rest psychiatric urgent care center, call (616) 455-9200 or go to /urgent.Our partial hospitalization program is for those whose recovery is complicated by continuing physical and/or emotional issues that need stabilization and daily monitoring, yet they have the ability and support sufficient to return home in the evening.įor patients with transportation issues or living out of the area, the program does have the ability to house patients overnight for a small charge. Of the total patients, nearly two-thirds were assessed and treated with medication, Singla said. Some patients have come from as far away as Indiana and the Upper Peninsula.

More than 2,650 patients were from Kent County, followed by neighboring Ottawa County and Kalamazoo County. Quite often, patients have both conditions or two or three co-morbidities, Singla said.

It’s not something we won’t explore or talk about in the future.”Īnxiety and depression are the top mental health conditions the urgent care center has seen in the first three years, he said. “We don’t have any plans in motion yet, but the need exists in our community and surrounding communities as well. “We’re trying to focus on this clinic right now with our main campus,” Singla said. Pine Rest presently has no plans to open a second psychiatric urgent care location, although “there are always conversations and talks about expanding to other communities,” Singla said. Mental health access has been a problem in our community for a very long time,” Singla said. “I don’t expect this need to decrease or slow down, pandemic or not. Pine Rest also may extend hours, he said. Pine Rest has been adding staff to the clinic since opening in April 2019 as patient volumes grew and can continue to do so, Singla said. Since opening, the urgent care center has “has become a lifeline for thousands in need of treatment,” Pine Rest President and CEO Mark Eastburg said.

We will continue to work toward that goal,” Singla said. “We want to raise the level of the quality of mental health treatment for everybody in the community, and that’s what this clinic has achieved: improved access. The urgent care center offers same-day assessment and treatment for adults experiencing acute psychiatric symptoms - such as depression, anxiety, panic attacks, disturbing or suicidal thoughts, acute grief, difficulty managing daily activities, and substance use disorders - and cannot wait for an outpatient visit. Pine Rest opened the psychiatric urgent care center to improve access to mental health care and alleviate the number of patients who seek help at hospital emergency rooms, which often are not equipped or have the trained staff to handle their condition. Housed in the Van Andel Center at Pine Rest’s 68th Street campus in Cutlerville, the psychiatric urgent care center averages 25 patients or more per day and operates 10 a.m. “The first year of the pandemic, everybody was hunkering down, but then the mental health pandemic from the COVID-19 pandemic followed after that. Bibhas Singla“The pandemic’s made things busier, especially in the last year,” Singla said. Bibhas Singla, a psychiatrist and medical director for hospital and residential services at Pine Rest who oversees the urgent care clinic.ĭr. We were sure that we would have plenty of folks who would use this and that we would be very busy. “It definitely has exceeded our expectations in terms of the demand after the pandemic, but even before this started we were pretty clear that this is a need in the community.

Pine rest campus clinic